frequently asked questions

  • Delivery & Collection

    Deliveries will be made through Royal Mail 2nd Class Signed For. Orders that weigh 10kg+ by a courier at a £15.00 charge.

    *Delivery prices subject to change due to third party costs*

    Collection from our shop is also available.

  • returns & cancellations

    See our Returns & Cancellations Policy here.

  • traceability

    Our items are supplied by trusted suppliers and come fully guaranteed. We can also arrange certificates of conformity when required- for example if parts are to be used in an aircraft or construction. Certificates of conformity do come with an added charge, so please do get in touch if you have any questions.

  • minimum charge

    In our shop we have a minimum charge of £3.00. If you have a trade account it is a £5.00 minimum order.

  • despatch time

    Your online order will be despatched within 24-48 hours within shop opening times.

  • shop opening times

    Monday-Friday: 7am-4pm

    Subject to bank holidays.

    To keep updated with specific times and holidays please check our Google page.