terms & conditions
1. Definitions
The ‘Conditions’ shall mean these Terms and Conditions
The ‘Company’ means All Screwed Up Ltd.
The ‘Buyer’ means the person, firm or company buying the Goods from the Company.
‘Confirmation’ means the Company’s confirmation of a request and the agreement to fulfil that request offering to supply the Goods to the Buyer upon these terms and conditions whether by email, website, in writing, or verbal communication.
The ‘Contract’ means the contract formed by the placing of a request and the Company providing an acknowledgement of the request and agreement to fulfil the request subject to these terms and conditions.
The ‘Goods’ mean the articles or things forming the subject matter of the contract between the Company and the Buyer.
‘Parties’ mean the Company and the Buyer.
The ‘request’ means the Buyer’s request to the Company to purchase the Goods whether by telephone order, internet order or in person.
‘Telephone Order’ means the Buyer’s verbal or telephone instructions to the Company to purchase the Goods upon these Terms and Conditions.
‘Internet Order’ means an order placed with the Company to purchase Goods through the Company’s website or email.
2. Application
2.1. These terms and conditions apply to all sales contracts made by the Company.
2.2. These terms and conditions shall override any other representations terms or conditions stipulated, referred to, or implied by the Buyer or the Company whether in any other document or in any negotiations or discussions.
2.3. Upon receipt of a confirmation of request from the Company, the Parties will have formed a contract.
2.4. Any request is subject to the Company's discretion.
3. Rules of Conduct
3.1. You must be at least 18 years old.
3.2. Your account must not have been previously suspended due to a legal or policy breach.
4. Prices
4.1. All Goods are in pound sterling. All quotations and prices do not include VAT, which will be applied to the invoice at the rate in effect at the time of despatch.
4.2. While every effort will be made to maintain a steady price for all Goods, the Company maintains the right to change prices at any time and without notice.
4.3. The price indicated on an Order Confirmation will remain unchanged regardless of pricing changes.
5. Payments
5.1. Unless otherwise agreed, the Buyer will pay for all items prior to receipt using the Company's accepted payment methods.
5.2. Payments received by the Company shall be used first to the payment of any charge for interest or other costs or expenses incurred by the Company, regardless of how invoiced or incurred, and then to the payment of the purchase price or principal sum or sums payable to the Company.
5.3. Stripe is used as a payment processor by the company. To see their terms and policies please visit https://stripe.com/gb.
6. Despatch
6.1. Despatch dates are provided as a guide only, and every effort will be taken to meet the quoted date or dates.
6.2. The Company will not be liable for any loss resulting from a delay in despatch, regardless of the cause.
6.3. Time shall not be of the essence of the contract.
7. Delivery
7.1. The delivery dates quoted are simply estimations. The Company will make every reasonable attempt to meet them, but we accept no responsibility for any financial or other loss or damage (whether direct or indirect) if delivery is delayed, and no such delay shall allow the Buyer to refuse to accept or pay for the Goods once they are delivered.
7.2. Unless otherwise agreed, the Company has sole discretion over the method of delivery.
7.3. The Company has the right to make partial or instalment deliveries. When Goods are delivered in instalments, each instalment shall be construed as a separate agreement to which all provisions of the Conditions shall apply.
7.4. If the Buyer requires an order number on the invoices, delivery will be delayed until the Buyer provides the order number to the Company.
7.5. Delivery is assumed to have occurred when
A: the Goods are loaded off of the Company's preferred mode of transportation at the Buyer's stated address.
Or,
B: the Buyer or the Buyer's agent or agents has collected the goods and left the Company's premises.
8. Carriage
8.1. The Company reserves the right to charge additional sums for carriage and delivery.
8.2. Unless otherwise agreed, the Company has sole control over the carrier or carriers used.
9. Passing of Property / Risk
9.1. Title in the Goods shall remain with the Company and shall not pass to the Buyer until the Company has received not only the price of the Goods subject to the immediate contract but all other sums due to the Company on all other contracts.
9.2. If at any time the Buyer is in default of payment for Goods supplied, the Company reserves the right to reclaim all Goods supplied but unpaid.
9.3. The Buyer hereby consents to the Company or its fully authorised agent or agents entering their premises for the purpose of reclaiming possession, without being liable or accountable for any damage resulting from such access.
9.4. If we are the carrier, the risk in the Goods passes to the Buyer when they are all off-loaded at the Buyer's chosen address and when they leave the Company’s premises if not.
9.5. If the Buyer returns the goods, the risk of loss or damage to the goods remains with the Buyer until the goods are received by the Company.
10. Loss, Damage or Non-Delivery
10.1. When the Company provides carriage, the Buyer must
A: notify the Company in writing if any portion or all of an order is not delivered within 24 hours of delivery.
Or,
B: should notify the Company in writing of any damage to the Goods within 24 hours of delivery and/or shall notify any carrier within the time period set forth in such carrier's Conditions of Business or Carriage, or within seven working days, whichever comes first.
10.2. Goods supplied in a damaged condition must be signed for as such and kept for inspection by the Company. The inspection shall be completed by the Company within ten working days of its receipt. Any portions of the Goods thus damaged will be replaced free of charge at the Business's discretion and in satisfaction of its whole liability to the Buyer.
10.3. Whether the non-delivery or damage is due to the Company's failure or otherwise, the Company's liability for damage in transit or non-delivery of Goods justly notified to it in accordance with the above 10.1 and 10.2 shall, in any event, be limited solely to replacement of the Goods within a reasonable time.
11. Guarantee / Liability
11.1. Any goods not of our own manufacture that we supply are not covered by the Company's warranty; instead, the manufacturer's warranty applies.
11.2. No guarantee or condition of performance for any specific use is granted or implied in these conditions, and the Buyer is solely responsible for ensuring that Goods purchased from us are fit for any particular purpose.
11.3. Prior to use, the Buyer must ensure that the Goods are made to specification. The Buyer shall have no claim for defects unless a written complaint is provided to the Company as soon as the issue has been identified, and no use of the Goods is made thereafter, and no changes are made by the Buyer before the Company is given an opportunity to inspect the Goods.
11.4. The Company will not be liable for any claim or claims by the Buyer for indirect, consequential, or incidental loss or damage, whether in contract or tort, arising out of or in connection with any defect in the Goods or any other act or omission on our part in the performance of the contract.
11.5. When the Buyer receives delivery of the Goods, they understand that they are responsible for their safe treatment and will handle the Goods in accordance with applicable health and safety guidelines. The Company accepts no responsibility for any loss incurred by the Buyer after delivery of the Goods as a result of the Buyer's failure to handle or deal with the Goods in accordance with the health and safety information provided to the Buyer by the Company or the manufacturer regarding proper handling, care, and handling of the Goods.
12. Returns & Cancellations
12.1. The company is dedicated to offering the highest quality Goods and services to its customers. If you decide to return products that have been correctly supplied by us for whatever reason, you must return them to us in the original condition, at your expense, within fourteen days of delivery, with a copy of the original invoice and an explanation for the return. If on the rare occasion, products are found to be faulty, defective, or incorrectly supplied against your order, please notify the Company within seven days so that the matter can be resolved.
Please be aware that some items are not returnable. Any on-sale items, silicones, adhesives, and lubricants are included in this category. Please contact us if you have any questions about whether or not a certain Good is returnable.
12.2. Any goods ordered or made expressly on your request are subject to a cancellation fee of 50% of the order value (minimum of £15.00) and possibly carriage charges to cover the expense of returning to our source of supply, all at the discretion of the Company's directors.
13. Force Majeure
13.1. We will not be liable for any delay or failure to perform any of our responsibilities under these Terms as a result of any circumstances (including, but not limited to, war, riot, accident, fire, storm or flood, pandemic, industrial instability and labour shortages) beyond our direct and reasonable control.
14. Specifications
14.1. The descriptions and images of goods in our publicity material are approximate, and they, as well as any representations made by any of our employees or representatives, are not considered to form part of any contract between the Company and the Buyer.
15. Breach of Contract
In the event that:
15.1. The Buyer shall commit any breach of the contract and shall fail to remedy such breach (if capable of remedy) within a period of thirty days from receipt of us requesting such remedy, or;
15.2. Any distress or execution is levied upon any of the Goods or property of the Buyer, or;
15.3. The Buyer offers to make any arrangements with or for the benefit of its creditors or commit any act of bankruptcy or being a limited company, has a receiver or a administer appointed of the whole or any part of its undertaking property or assets, or;
15.4. An order is made or a resolution is passed or analogous proceedings are taken for the winding up of the Buyer (save for the purpose of reconstruction or amalgamation without insolvency and previously approved in writing with us).
Without prior warning, the Company shall be authorised to:
15.5. to suspend or terminate the Contract or any unfulfilled part thereof; and
15.6. to halt any Goods in transit; and
15.7. to have access to the Buyer's premises, either through an agent or directly, for the protection, removal, realisation, and disposal of any Goods at any time when ownership has not yet passed from the Company to the Buyer.
15.8. If the Company cancels the contract under this clause, the Company shall be entitled to retain any advance payment paid by the Buyer, without prejudice to any other rights the Company may have.
16. Notices
16.1. Notices and other papers to be sent from one party to the other shall be in writing and sent to the Buyer's or the Company's principal place of business, or, if that is not possible, to the address where the one party reasonably believes the other is conducting business.
16.2. A notice is presumed provided forty-eight hours after posting (or ninety-six hours after posting if the notice is sent from/or addressed to an address outside of the United Kingdom), and it is sufficient to show that the envelope was properly addressed and placed in the post to provide such service.
17. Contact
17.1. To contact us with any queries please use the following means:
0116 283 9900
Postal Address:
24 Cavendish Road, Aylestone Park, Leicester LE2 7PG
Registered Office:
51 Henley Road, Leicester LE3 9RD
18. Updates
18.1. This policy was last updated on the 14th June 2022.